Backup and Disaster Recovery

Backup and Disaster Recovery Managed Services

Summit Technologies comprehensive, disk-based solution for business continuity needs in the small to medium sized business marketplace, offers the power and flexibility you need to take your business to new levels of protection and security.  We offer a managed, on-site, business continuity appliance which comes packed with features like a standby server, complete application and data backup, granular restore options, and optional offsite replication.  We can recover you data loss in minutes – not hours or days.  Servers can be recovered in as little as 30 minutes.   


Our solution comprises of:

  1. Disk-based BDR device to be deployed onsite at client location.
  2. Built-in virtualization software that provides a Standby Server if a server fails.
  3. Features that enable recovering a single email, mailbox, file OR database.
  4. Redundant datacenters replicate data offsite coupled with services to recover data in case of site failure.
  5. 24x7 monitoring and maintenance of NAS device through Network Operations Center (NOC) on select models with various service plans.
  6. Comprehensive 3 year warranty standard with each BDR.
  7. Built-in virtualization provides a Standby Server in less than 30 minutes
  8. Recover a single file or a single mailbox item in minutes


Frequently Asked Questions for Business Continuity

  • Q: What software (OS and apps) are supported
    A: We supports Microsoft Server 2008 and later operating systems and because the backup is at the block level many types of software are backed up off of the disk.
  • Q: Where is the BDR offsite backups stored?
    A: We have colocation storage facilities in Hagerstown MD and Denver CO to store offsite backups.
  • Q: Is there a warranty on the BDR’s?
    A: The BDR warranty is a part of the pricing and valid for 36 months, extended warranties are also available.
  • Q: How long does it take to failover a server to a virtual machine?
    A: Failover is dependent on how much data there is to restore and how long the backup chain is. Normal failover can be done in under 30 minutes.
  • Q: Can the BDR backup over VPN?
    A: The BDR is designed to backup servers every 15 minutes over a Local Area Connection of 100/1000 Mbps.
  • Q: What is the difference between Current Image and Archived Image in the BDR offsite backups?
    A: The current image only stores the last day’s backup while archive image stores 2 weeks of dailys, 5 weeks of weeklys, and monthlys back to the initial backup.
  • Q: How do I calculate bandwidth needs for sending offsite backup incrementals?
    A: Typically BDR’s create 5 MB backups per server per day and over a 256 kbps dedicated connection you could expect 1.5-2GB to be replicated offsite in a day based upon calculations and typical usage.
  • Q: How is offsite data storage charged?
    A: Summit’s offsite backups are charged per GB/per month. There are also BDR models available with bundled offsite backups included.